Mivi — pre ordered product did not work even a single day

Address:	Azeezia Medical College ,, kollam, Meyannoor, Kollam, Kerala, 691537
Website:	MIVI

I preordered mivi's duopods & when i received the product it was not working. I try charging it but still not working. Then i called customer support and they told to return the product. I returned the product and till date, they couldn't find the complaint or had the courtesy to replace the product with a new one. They received the product on aug[protected]. Its a shame there people could not find the fault till now, the customer support so useless that every time i send an email new executive replies. I though mivi was a good brand, and their employees proved me wrong its a really bad brand. Please don't use mivi. Also, i will sue them for playing with my trust.