Mobikwik — Amount deducted from bank but not added in wallet or refund given.

I was trying to add money ₹3500 in mobiwik through my personal credit card on oct1, 2021.
The money was debited from my account but not added in mobiwik wallet. I have tried to contact customer service but ended up in depression.. their customer support is not at all available..I am in need of that money but they are not even ready to hear our concern..I donno y these app is in market if they dont even have proper customer service.Requesting you to take action accordingly and refund the money asap..
Was this information helpful?
No (0)
Yes (1)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7117
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information