Mobikwik — bharat bill pay not updated my electricity bill

Website:Mobikwik.com

Sir,
Bharat bill payment has not updated my bill with the operator and mobikwik also not forwarded my money they are giving me complaint no. But not resolving my issue which is to update the bill with the operator. Very pathetic service am receiving with mobikwik, if they cannot update my bill with operator or they are unable to do this, just refund my 583/ rupees to my bank account as soon as possible. I have attached the complaint receipt of bharat bill pay,..
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Mobikwik customer support has been notified about the posted complaint.
Aug 19, 2018
Updated by Deepti Kapoor
My payment is not updated

Complaint comments 

Comments

I applied IDEA398 as per offer i got the message that you will get 398 and got message code applied...and the money is deducted from my account but didn't received any recharge yet.plz do the needful. i am first time using this app and messed up by this app this is total fraud...do something otherwise I'll raise complaint against you.

I added rs2300 from my bank account to mobikwik wallet. The money is deducted from my account on 10th august but not updated to my mobikwik wallet... And i am filing complaints regarding the matter from my mobikwik app but it is not processing... Wat to do...?
My number is [protected]
[protected]@gmail.com
I added 160 rs in own wallet but wallet show zero rs and checked was history show 264 rs wallet debit against bank transfer recovery..

Dear sir

It s inform you that you shown me i am fraud illagle transaction from my sight [protected]. But in my sight unable to any unauthorised transacton for that.

I want to why you charge and blame my pan number FUAPS4977K.

NO one called me .but you effected my cibil.

I requested to you please contact need proper document share

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