Mobikwik — bill payment confirmation not received

This a complaint regarding my landline bill payment. Bill amount of rs 394/- was paid using mobikwik wallet but the transaction is not successful as the amount is not transferred to the third party. It's been 10 days since the payment was made and no response is seen from mobikwik. This is highly harrassing and disappointing. Please check this asap.
Email - id: khemka. [protected]@gmail.com
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