Mobikwik — Cashback for brandfactory not received

sand25

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560085

I made a purchase using Mobikwik at Brand Factory and was expecting Rs.400 cashback within 48 hours of purchase.

They revised the T&C and stated that cashback will be credited by 31st Jan, 2017. On 31st Jan, 2017, they have sent some worthless coupons instead of flat 400 rs cashback.

No matter what, There should be a strict law to bail out the customers in these kind of situations. As this is not a case of an individual, many people out here are cheated outright and nowhere to go.

I am completely disappointed by mobikwik service.

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Mobikwik customer support has been notified about the posted complaint.

Jan 29, 2017

Sujit.das's response Image attachet for your reference

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Comments

Sujit.das

from Gonda, Uttar Pradesh

While ticket booking through irctc I choose mobikwik wallet option for the payment purpose, but after that the transaction get canceled and my money get debited. Transaction ID: [protected]

And I checked the ticket booking list/history on irctc but there is no ticket booking list.

Niraj.patil

from Pune, Maharashtra

This seems to be a new scam to me .. even I am expecting the 400rs cashback for shopping at brand factory.. I raised numerous tickets but they have not been responded to so far.. the 31 Jan deadline has long passed..And as a customer I feel duped by false assurances..Mobikwik should not be allowed to let go .. it's not about the money but the breach of trust of customers.. consumer court is just the next the vaible option in coming days.