Mobikwik — cheating on refund

DK Jain 1234

from Bareilly, Uttar Pradesh

Website:

MobiKwik

Complaint # 9699639 ft 11/11/18 and 9799705 ft 23/11/18.
Sir, mobikwik wallet have cheated me of rs 951.76 paid by me to them on 17.10.2018 for onward payment to 1mg.com for purchase of medicine. However due to payment not reaching 1 mg at that time, i cancelled my order and asked for refund. After a lot of efforts, 1 mg refunded the money to mobikwik and confirmed via email that i have forwarded to mobikwik. However, mobikwik are giving me false replies and not credited/ refunded my payment till date.
Please help. Thanks a lot.
Dk jain

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Mobikwik customer support has been notified about the posted complaint.

Dec 06, 2018

Updated by DK Jain 1234 They have not provided any channel for telecon or escalation of a complaint. Very difficult to deal with them as they WRONGLY mark the complaint ticket as Resolved.