Mobikwik — Dues cleared but they dont pay to partner bank

I cleared all my dues on 25/06/2022 and they blocked my account no problem with that.they didn’t pay rs 354/- against loan ending 6396 to IDFC first bank and bank reported it to cibil and my score declined by 34points and when I contacted IDFC bank they said they didn’t receive money and I should talk to MobiKwik but there number is not working and they don’t hv email on app too.
There app also show no due(MobiKwik)
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Mobikwik customer support has been notified about the posted complaint.
Oct 03, 2022
Updated by Sunil7478
I m attaching there MobiKwik today screenshots of no overdue showing

Oct 03, 2022
Updated by Sunil7478
Last dues paid screenshots

Oct 11, 2022
Updated by Sunil7478
Has been so many days but no one is attending my complaint
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