Mobikwik — fraud happen on my credit card and credited to one mobikwik system

Address:2/B 405 Dreams The Bldg, LBS Marg Bhandup WEST, Mumbai City, Maharashtra, 400078

Yesterday, i received a call form no.: [protected] stating that i am from axis bank and this is the call regarding to redemption of cash back points of your credit card as today is the last date for redemption to avoid the lapses. The credit card details was correct as verified by fraudster on call same was not shared by me, i was got confirmed that call is from bank side only.

They have then asked me for verification no that was sent on my registered mobile number. After sending the verification code twice 31000 was deducted thrice from my credit card. The amount was credited at one mobikwik system.
Request you to help me asap. I have filed a fir on police station (Attached) for the same and submitted dispute form in bank. The contact no. (Provided above) is still active.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Oct 23, 2019
Updated by Pavitra engineering works
i not yet get any positive report from your side i need all details of tht person and name address ASAP.
Complaint comments 

Comments

I krishpi naresh gada having a mobikwik wallet Number [protected], My wallet is block without doing anything,

I request to unblocked my mobikwik wallet

I want to pay my bill

Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7119
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information