Mobikwik — fraud service amount deducted but recharge not successful

Address:Somal Kheri, Ludhiana, Punjab, 141119

Sir, am try to recharge my jio prepaid mobile number using 100/- top up plan all process done getting otp for deduction and my amount is deduct from bank but mobikwik display message something getting wrong my recharge unsuccessful. Please return my 100/- bcuz it's not even seen in history but i have msg's of otp in my mobile if you want proof then i will attach screenshot please return as soon as possible bcuz my plan is over i want to recharge still i did'nt receive amount in my bank account.
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I have received 5000 in my wallet, I never requested that money, someone else misused my number, I send mail many times to Mobiwik, still there is no any response from them, Mobikwik is cheating the people. Please take action against mobikwik
I am mobile recharged Rs 108/- of Jio voucher but recharged is failed. The recharge money is deducted of my account.The Recharged is 22th November 2019, Order No. RJ[protected]. Still 4 days the recharge amount is not credited in my account. Pl refund amount in my account & oblised.

Thanking You.

Yours failthfylly,

Mahadev Sarangi
Payment made on 26/11/2019 on uts app.payment deducted from my account transection failed.uts ticket not issue.
Transaction id (RJ[protected] Phone no-[[protected]](relience Jio) Email [protected]@gmail.com Amount-1709 Rs There is The wrong number that I recharged by mistake-[protected] of 1709 Rs recharge in relience jio Then the transaction is successful Plzz refund my money in my wallet

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