Mobikwik — fraud transactions from mobikwik

Address:Sector 58, Gurugram, Haryana 122101, India

This is to inform you that on 3rd april 2020 at 11.45 am i was making payment of my hdfc credit card from my ubi bank account through mobikwik. So rs.2994/- was deducted from my bank account. And on very next there was an error to complete the payment process. So i did the same after few time. And it's deducted 2nd time from my account to complete my bill payment.
Now i haven't yet get back my first transaction money which was incomplete to pay due to an error. Neither it's showing in mobikwik wallet. Infact it's totally untrackable. Even after so many mails they had taken no action. Also their all service centre numbers are not responding at all. Even my mobikwik wallet is disabled too from last 36 hours. Please solve above all issues.

Thanks you
Subham sarkar.
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Mobikwik customer support has been notified about the posted complaint.
Apr 07, 2020
Updated by Essaaru
Also wants to inform you that I have already checked my HDFC credit card statement regarding payment. only one payment has done after two deductions from my bank account. Where is another payment?
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