Mobikwik — Funds not credited to my account more than a months time

rajesh21890

from Hyderabad, Telangana

Address:	Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524201
Website:	mobikwik.com

Dear Sir/Madam
i had transfered funds from my husband mobikwik app to my mobkwik app on 28/12/2016 and 29/12/2016.but still the amount was not credited my account and they are not responding the customer care and also on mails.kindly advice to get my funds credited to my account.My Name Srihitha Pudukota mobikwik number [protected] and i had received the funds from [protected] mobile number.the amount was debited from that account but not yet credited and they asked for KYC i had submitted but still the funds are not credited.

Regards
Srihitha Pudukota
[protected]

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Mobikwik customer support has been notified about the posted complaint.

Jan 24, 2017

ramakotireddy470's response Support also not there, to reply or answer queries. There is are chances of online scam.

Customer Care Numbers are : [protected] and [protected]
Operational hours: 08:00 AM to 10:00 PM on all days

Postal & registered office:

One Mobikwik Systems Private Limited
2nd Floor, Orchid Centre
Golf Course Road, Sector 53
Gurgaon, Haryana 122002. India.

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Comments

ramakotireddy470

On 24 Jan 2017, I have added Rs. 9999 for the payment of Airtel payment. It was failed with no reason. When I went to transfer back my amount, account was blocked. It was observed that, they were doing it wantedly for their customers. Almost 1000s of complaints are registered in their forum and FB page and other consumer court forums.