Mobikwik — inaccurate information on offers or fraudulent offers

Address:	400705
Website:	mobikwik.com

I have been using mobikwik for around 8 months now. Over this period, i have seen there have been issues with the published content on the offers section. The content has been incomplete or incorrect.
Off late, there have been too many issues with the services received. On 22 january, 2018, i intended to purchase an irctc ticket and loaded money on the wallet. I then logged in to the irctc.co.in website. Mobikwik was advertising an offer where customers can receive 15% super cash twice. To my shock, there was no mobikwik option to pay. I got in touch with the customer service guys via twitter and they replied they will check into the matter. Nothing has happened till date.
On another note, there is an offer at hypercity, where you can pay via mobikwik and receive 15% supercash. I did a transaction in mid-january. So i visited hypercity again yesterday. As per my understanding, the supercash should have been utilised during the second transaction. I paid at hypercity via mobikwik yesterday for more than rs. 100 and to my shock, i have not received supercash nor has the existing supercash been utilised. I again complained on twitter and it seems these guys have messed it up.
So the question that arises, is this the beginning of the end. You need to understand, people use mobikwik only to earn supercash and later use it on purchases.in case you are not able to provide such facilities, i am afraid, there is no point of your existence. People are not looking to load money to a wallet and just pay it.in case we do not receive anything back in return, what's the point?