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Mobikwik — kyc update

Mobikwik is insisting only on submission of aadhar card-when banks and mobile phones linking of aadhar card has been postponed by the sc how can mobikwik insist only on submission of aadhar (It refuses to accept driving licence, voter id, passport and even pan no.- i don't think mobikwik is positioned higher than the government-even the scratch cards they have inserted can't be converted into cash although it was an internal policy of the compant to convert the supercash into wallet cash and that too mostly at a discount of around 26-56% which is a very high loss to the customers although it promises re.1-rs.100 for scratch card redemption of rs.50 each
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Complaint Status


[Mar 25, 2018] Mobikwik customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

On 14 March 2018 during irctc tickets booking transaction failed and tickets not book but Rs 1595 deducted by MobiKwik . After lapse of 10 days money not refund by MobiKwik to me.

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    Mobikwik
    Customer Care Service
    Customer satisfaction rating
    12%
    Complaints
    5208
    Pending
    0
    Resolved
    642
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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