[Resolved] Mobikwik — mobikwik amazon e gift card not received

Anto98

Address:

Good Earth Business Bay – #601, 6th Floor, Sector 58, Gurugram, Haryana 122101, India.

Hello sir, on 23rd march 2020. I used mobikwik app to purchase amazon e-gift card worth rs 678. I used my debit card as a payment mode. Amount got deducted from my account is 644.1 and 33.89 by applying super cash. But still i have not received the gift card from mobikwik. I already raised a complaint on this but no response from mobikwik. I am posting my transaction details below.
Order id - 5e78ebe546e0fb001d9aafc1
Ticket id[protected]
Please solve this issue soon.

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Mar 24, 2020

Complaint marked as Resolved

They called me ...and asked for some kind of otp ...they were not willing to speak in english ..i cant understand as well ...so i didnt share the otp which was sent to my mobile ...becoz mobikwik itself says they wont call or mail ask for otp ...so i told them that and they put down my call ... Later another call came but it wasnt clear ...so i cut that too ...and later came the notification of my gift card .

Mobikwik customer support has been notified about the posted complaint.

Mar 24, 2020

Updated by Anto98 Beware of this guys who call u as on behalf of mobikwik ...i think they are frauds ...this guy called me now and asked me for the details for my card and all ...but i refused and he cut the call ...when i called back his cellphone was switched off ...so better be careful of these kind of predators .