Mobikwik — Mobikwik wallet issues

Address:560009
Website:Mobikwik

Hi,
This is Veeersh from bangalore.
On 16th of May 2017 I loaded money to Mobikwik wallet while loading I didn't face any issues. After i loaded i sing out money.

Usually I have to payment to someone else. Then I need to transfer money to bank.

Then I need to login the mobiwik wallet while login saying user disable. I am sending mails they are not responding anything. I got 2 replies they asked some documents I sent same documents. till user is disable.

Still they are not responding.

Kindly help me in this regard. kindly find the attached file for reference.
+2 photos
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