Mobikwik — Mobikwik Zip facility fraud

I purchased some items from westside wirth Rs 2064.60/- out of which I returned a couple of them for which I received refund.
The whole amount of Rs 2064.64/- was paid through MobiKwik Zip Facility.
After receiving the products I returned Westside successfully processed my refund worth Rs. 359 and Rs. 718 with Refund Reference no [protected] and [protected] but this amount never reflected in my Mobikwik Zip Wallet or Normal Mobikwik Wallet neither in my UPI account as mentioned in the attached images. It has been more than 3 weeks now since the refund was processed by Westside but no actions have been taken by Mobikwik.
Even they never pick up their customer center calls, I have tried many a times.

My order id from Mobikwik is [protected]
Date of Payment - 05 Aug 2022, 10:48 AM
Date of Refund initiated by Myntra - 19 & 23 Aug 2022

I have even paid back my dues to Mobikwik Zip Facility.

Please take necessary actions and process my refund of Rs 718/- and 359/-