[Resolved]  Mobikwik — Money debited from account but didn't reach merchant

Address:5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001, India

Did a mobikwik payment of 2799 by approving Mobikwik pg towards realme store. It didn't reach the merchant. The money got debited. There is no history on the app.
+3 photos
Was this information helpful?
No (0)
Yes (5)
Oct 4, 2021
Complaint marked as Resolved 
It got credited back to my account automatically.
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Comments

money debited but not reached merchant's account,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7118
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information