Mobikwik — Money is transferred to Mobikwik but not reflected in ZIP account.

I have paid a ZIP outstanding 2748.36 rupees via Google pay. The status of payment is successful but not yet reflected in Mobikwik Zip account. Kindly look into it very seriously as soon as possible and help me with a proper action.
Please note I am not going to pay the Zip amount again atleast you solve the issue so be careful and solve it.
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