Mobikwik — Money was deducted from bank account but not added in wallet

Address:New Delhi, Delhi
Website:www.mobikwik.com

On 26 April, 2017 06:00 PM i try to add money to mobikwik wallet, at the first time while adding Rs.800 amount error shown 'Something went wrong'. so again I tried to add Rs.800 to wallet, same error message shown again. After 1 Hours i got message from bank account for money debited for 2 times. Total money was Rs. 1600.
I have raised tickets for same on app but did not got any reply.
Already 2 days are gone Kindly So resolve my problem on priority or else i have to find other way to get back my money.

My Mobikwik MOB : [protected]
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