[Resolved] Mobikwik — My electricity bill not paid but my balance deducted

 
5 Reviews
Na, Delhi, India
 ashish.sharma091990
My name is ashish sharma.. Sir i was paid my electricity bill via mobikwik app on 28 may 2017 which is 380 rupees... And my balance was deducted from my account... Which is absolutely ok... But now the problem is my electricity bill still not paid.. Now its 30 may 2017 not paid yet... I was doing complaint so many times to mobikwik... But still my problem not solve.. Still they are not paid my bill or not refund my money.. There is no working contact number of mobikwik and that's why we have only one option to complaint againts them via mobikwik app.. I send them so many messages via app but everytime they send me computerised message again and again which is wait for 2-3 days wait for 2-3 days... I have 2 complaint number in mobikwik app... I attached some pictures of my complaint and conversation... Please solve my problem it's my humble request...

My electricity bill not paid but my balance deducted
My electricity bill not paid but my balance deducted
My electricity bill not paid but my balance deducted
Complaint marked as Resolved Aug 2, 2019

Complaint Status


[May 31, 2017] Mobikwik customer support has been notified about the posted complaint.
tok's response, May 27, 2017
yesterday i am pay money in mobikwik and then 5 in mnt my mobikwik id is disabled please activate this id
thank you
Updated by ashish.sharma091990, May 30, 2017
My mobikwik registered mobile number is [protected]...bill paid by this login id number..
Complaint comments  4 Comments     Updated: Share0Tweet0

Comments

I need to cancel my booking
Ticket PNRTS[protected]CYKI
Operator PNR581947
not able to log in cant find customer care number please cancel
even if i reset the password its not taking
please suggest what to be done asap need to cancel the booking

5000rupees return me becouse 5000rupess bank transfer than charges 250.My account is disabled. How to reach the mobikwik. When I am trying to send a message it says user is disabled
Please my problem solved i have wrong no. Last recharge 150 rs
Pls refund my wallet
My mobikwik id disabled please the is activate

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    Mobikwik - My electricity bill not paid but my balance deducted