Mobikwik — non received of amount deducted twice on account of payment of electricity bill

Address:Jaipur, Rajasthan, 302012

I was paid electricity bill through upi but shows payment was not done. Meanwhile i have paid same bill by another way i. E. From debit card. As i checked my bank account, payment was deducted twice through debit card as well as upi also. I was go to help at mobiwkik but nothing go on till now. Plz do the needful and help me. My query raised by ticket no. 9911873.
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