[Resolved]  Mobikwik — Not sattelled the due of Rs 620

Sir/Madam,
I registered many quries and complaints against this issue. No one is resolving my problem. I purchased 6 notebooks online from classmate and took Rs. 620 loan from mobikwik on 31 July 2021, but due to some reason I cancelled that order and the amount of Rs. 620 on refunded and came in my mobikwik wallet 1-2 August 2021, but they don't cleared my sattelled my loan yet. I talked to their executive thrice between 3-4 August 2021, they all asured me that my wallet balance will itself adjusted against my loan amount. I don't need to bother about. Besides this I was receiving many massages and pesci calls to sattelle the loaned amount and on 5 August 2021 they added +100 Rs. as panelty over the due amount. And by today onwards they blocked my account due to not satteling the over due amount and threating me to the empact of this over due amount on my CIBIL score by massages. I tried to contact on there helpline, but I never received any help there. All Mobikwik team not only misguided me, but also wasted my lots of time, energy besides creating unwanted panic by massaging and calling reminder about over due amount again and again. I want to sattelle that overdue amount against my wallet balance without giving any panelty which I certainly not deserves, So that I could install that (Mobikwik) app, which is all and all a mismanaged and greedy company... Thankyou