Mobikwik — payment failed but amount deducted from wallet
Shantigram, Adani Township, Gondia, Maharashtra, India
Prpramodchavan29 on Nov 13, 2019
I have book air ticket on ixigo site by using payment gateway of mobikwik wallet, txn shown successfully under txn id ixi a376pqam756c67jkkn-2 on dated 13.11.2019 & sane amount deducted rs.10750 from wallet but doesn't generate ticket. While discussion with ixigo customer executive, they didnt get any amount from above txn id.
I have continue called on mobikwik customer care phone nos but no one responded & 02 nos has not working.
Kindly confirm my payment & reverse to my wallet.
[Nov 13, 2019] Mobikwik customer support has been notified about the posted complaint.
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