[Resolved]  Mobikwik — payment not credited in bank account

Address:Bharuch, Gujarat, 91

I tranection for dgvcl electricity bill amount of 850 ruppes. But my transecton has been failed detail as below. Txn ref id mk[protected]
Customer no [protected]
Category electricity
Amount 850
Bank account [protected] bank of baroda
Ref[protected]Bank ref.)

Transection failed but debited amount of 850 rupees from my bank account after not credited yet.
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Sep 26, 2018
Complaint marked as Resolved 
Mobikwik customer support has been notified about the posted complaint.
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Today, when i want to pay electricity bill by mobikwik but during trx get failed but my money is deduct from my bank and no refund money transfar to my mobikwik txn#[protected] please take some action to refund my money
I've not received the transaction id.
Pls do respond
Inchara Srinivasa Murthy's reply, Sep 4, 2018
I've not received the transaction id and thats very important for me.
I've done the online paymeng through ur app.
Pls lemme know regarding this.

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