Mobikwik — Recharge benefits not credited as per the terms and conditions

Address:New Delhi, Delhi, 110019
Website:www.mobikwik.com

I recharged my JIO prepaid number [protected] for PRIME membership subscription on 30th march 2017 at 8:22 am. I made a payment of Rs 99 through the Mobikwik website and applied the promocode PRIME. I was entitled to a s cashback of Rs 20 as well as bus ticket vouchers worth Rs 150 as per the Mobikwik terms and conditions. I'm sorry to say that I neither got a cashback of Rs 20 nor the bus ticket vouchers worth Rs 150. This is cheating and befooling the customers. I'm not satisfied with this action of Mobikwik. I have a number of other instances also in the past related to Mobikwik where I was not given the cashbacks related to the payments at petrol filling stations.

Dinesh Duggal
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Mobikwik customer support has been notified about the posted complaint.
Mar 30, 2017
Updated by dinj
I had made the complaint against the company Mobikwik regarding the

non credit of recharge benefits on my mobile number. In this response, I

received a call from a number of phones pertaining to be from Mobikwik.

One such number [protected] asked me to give my card number on the

pretext of my account and details verification. Undoubting the person's

intentions, I gave my card number. Rs 9999, 8900 and Rs 6735 were

deducted from my account in 3 transactions. Prior to the call from the

number [protected], I received phone calls from the following numbers.

--> [protected], [protected], [protected], [protected], [protected],

[protected]. [protected]. All these phone numbers callers mentioned

that they were from Mobikwik. After the caller from [protected], I also

received a call from [protected] mentioning that I have been cheated.

Please take strict action against this cheat and fraud company Mobikwik

and help me to recover my money.
Dinesh Duggal
Complaint comments 

Comments

Mobikwik is a cheat company.
me also recharged my JIO Sim... Rs 99 was deducted...but neither the charged my JIO prepaid nor given any cashback as promised... Moreover they donot respond such complaints...
looks to be a fraud company
regards
arun
me also recharged my JIO Sim... Rs 99 was deducted...but neither they charged my JIO prepaid nor given any cashback as promised... Moreover they don't respond such complaints...
looks to be a fraud company
regards
arun

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