Mobikwik — Recharge failed but money deducted

arik1994

from Kolkata, West Bengal

Address:	Gurgaon, Haryana, 122002
Website:	www.mobikwik.com

I did recharge by mobikwik on a number transaction ID EN[protected] dated 21/10/2015 worth of Rs.282 which is failed.
I raise a ticket No.#3715396, they said money has been refunded but still my Wallet balance is Rs.0.
My Mobikwik ID [protected]@yahoo.com & No.[protected].
Please look after this issue & tell them to refund my Rs.282 soon.

Thanks & Regards.

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Mobikwik customer support has been notified about the posted complaint.