[Resolved] Mobikwik — refund amount status

[Resolved] Mobikwik — refund amount status

M Mohit8gupta from Pune, Maharashtra Jun 23, 2022 This thread was updated on Jun 23, 2022

It’s been 15 working days since i got an email from fraud alerts regarding my refund amount of rs. 3, 999.00. I am trying to contact fraud alerts and risk department via email but not getting any replies from them. I have even tried several times to call customer care but even they are not picking up my calls. I wanted to know the status of my refund amount. When can i get it. Please find attached screenshot for your reference. +1 photos Was this information helpful? No (0) Yes (0)
Oct 4, 2019 Complaint marked as Resolved It’s not yet been resolved. It was marked as resolved without my consent. Mobikwik customer support has been notified about the posted complaint. Sep 26, 2019 Updated by Mohit8gupta Not yet received any updates. They don’t even pick general calls when dialling to Customer Care Sep 30, 2019 Updated by Mohit8gupta Still waiting for updates Oct 03, 2019 Updated by Mohit8gupta Is this for real. I mean, I am seriously not getting any updates even after complaining here. Not even getting any updates from you as well. What’s the point of making this site? Jun 23, 2022 Updated by Mohit8gupta It’s not resolved, they have closed it at their end
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Comments

Biltu Singha

from Kolkata, West Bengal

I was drawing rail ticket from namkhana to burdwan rs 225 through UTS, then I selet the payment options mobikwik for payment but the money is deducted but transaction failed and no money is refunded.my mobile no [protected]

jain46

from Mumbai, Maharashtra

Mere credit card se fraud ker paise transfer kiye gaye hi SBI Credit Card se 29500+29500=59000 RBL Credit Card se 49500+25500=75000 or AXIS Credit Card se 29500 total 163500 date 17.09.2019 so plz investigation kare or mere paise refund kare mera mobile no [protected] hai

monyprem

from Ernakulam, Kerala

I tried to recharge thro Mobikwik for an amount of 499/-. But unfortunately, I selected Airtel instead of BSNL. Kindly do the needful.Ref id - 592e0009ded67

Manojbs

from Hosakote, Karnataka

Dear sir I have a credit card so I have to transfer to that amount to my savings account so I have to transfer to this app mobiwiki app so I have do that but credit card amount deducted but that amount not u credited to my savings account and otherwise not credited to my mobiwiki wallet so kindly check it sir