[Resolved] Mobikwik — refund not yet received

[Resolved] Mobikwik — refund not yet received

V vishal Ghulati

See i tried to purchase an amazon gift card from mobikwik on march 14th worth rupees 353. I did the transaction through debit card and when i filled in the otp i received a message from the bank that the money has been deducted but from the mobikwik side there was just constant buffering and after reopening the app i came to see that the transaction was in pending state earlier when some transaction went into a pending state it used to be cleared out on that very day but it's been 4 days now now so i request mobikwik to help me out i have not been able to raise a ticket on their app because transaction history is not showing there. My mobile no. Associated with the mobikwik is [protected] +1 photos Was this information helpful? No (0) Yes (0)
Mar 18, 2020 Complaint marked as Resolved I've today received the refund. It's not that Mobikwik is a fraudulent company or something. It's just that A. They don't have cooperating and responding customer support. B. They are sometimes very late in the case of refund and fulfilling recharges and payments. Mobikwik customer support has been notified about the posted complaint.
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noor hafez

from Powai, Maharashtra

I made electricity bill payment of ₹804 through mobikwik upi and my super coins used are around 30 the amount paid through mobikwik upi is ₹770 I made transaction on March 5th and today is 16th of March almost 11 days but their is no response from mobikwik and no sign of refund and any message regarding complaint I think mobikwik is fraud