Mobikwik — Regarding the refund

Address:

[email protected]

I have ordered a shoe from myntra and paid through MobiKwik and then I have returned the shoes and Myntra people have gives me the reference number of the refund but in MobiKwik it’s not reflecting as it’s been already 12 days and when I’m calling MobiKwik customer care there is no response from them kindly help me with this issue as the amount is a bit high of 14635rs