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Mobikwik — Rs 568 was deducted from my account but it wasn't credited in the wallet

Rs 568 was deducted from my account but it wasn't credited in the wallet.
This happened while recharging my mobile.
Later I submitted a a complaint through mobikwik app but OTP was not received. I tried many times for OTP and my account was disabled.
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    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
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    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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