Mobikwik — Second time debited payment from wallet for unsuccessful transaction and consumer helpline unreachable.

Address:Gurugram

My first false debit was in April 2022 wherein they debited 780 Rs and inspite of raising issue almost ten times they have falsely termed my issue as resolved.

And currently on 21st August they again debited 1528 Rs from wallet and order has not been placed.
The customer support number is totally unreachable.
After also looking at other complaints online it seems that Mobikwik is a running a SCAM by blocking transactions and not replying to Tickets purposefully.
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7115
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information