Mobikwik — Supercash Is a cheat mode,

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

In March 2017 they changed all the cashback to supercash and allows to use only 10% of supercash amount for every transaction.

SuperCash for MobiKwik
13 Mar 2017 +75

If that was less, now the supercash comes with an expiry date of within 2 months

So if I made a phone recharge of Rs 100 today and I have supercash Rs100 in my account (which will expire lets say 20th May 2017), then 10% of supercash amount is deducted. i.e. Rs 10 So I have to pay Rs90. Good Deal one would say.
Supercash balance: Rs 90

Please note all the transactions you need to make within 2 months if you want to use supercash.

Now lets go further.
Second transaction another recharge of Rs 100. I get another 10% off supercash money. 10% Rs 90 = Rs 9
I paid Rs 91 this time of Rs 100 recharge
Remaining Supercash balance: Rs 81

Third transaction, pay bill of Rs 200. Supercash usable (10%of Rs81) Rs8.1
So I pay Rs191.90.

Supercash remaining Rs 72.9

Fourth Transaction:
Supercash remaining Rs 65.7
Similarly for next transaction Supercash after using will be Rs59.13
so forth...
6th transaction :Supercash remaining Rs 53.23
7th transaction :Supercash remaining Rs 47.93
8th transaction :Supercash remaining Rs 43.23
9th transaction :Supercash remaining Rs 38.93
10th transaction :Supercash remaining Rs 35.13
11th transaction :Supercash remaining Rs 31.63
12th transaction :Supercash remaining Rs 28.47
13th transaction :Supercash remaining Rs 25.63
14th transaction : Supercash remaining Rs 23.07
15th transaction : Supercash remaining Rs 20.77
16th transaction : Supercash remaining Rs 18.7
17th transaction : Supercash remaining Rs 16.83
.
.
.
.
.
.
.
.
and do the maths. Basically you can never fully use your supercash completely and I am sure no general person will do these many transactions within 2 months

This is therefore a trap to fool the customers into cashback offers and providing discounts.
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Mobikwik customer support has been notified about the posted complaint.
Apr 24, 2017
Updated by ntek
Its 45 days expiry period instead of 2 months
Complaint comments 

Comments

I have money in mobikwik wallet and when try to send money to bank, it is displayed as OTP has sent max no of times. I logged off and when I try to login again, I'm not able to login account itself, same error displayed. Because of issue I'm not able to use wallet amount.
Rs.500/- Debited from my Andhra bank Account Markapur on 30th March 2017.But this money didn't Add to my Mobikwik wallet, I registered a Mobikwik ticket for same, but I am not getting any response from this till today.
Ticket Number : #6320325
Please solve this issue as early as possible.

Thanking you
Mobiquik I paid for AC bus on 13/4/17 from Dhule to Borivali and paid for same
But I got non AC bus.
Yes, Mobiwik is cheating customer money in the was of supercash.

Very bad concept, how much money will if receive from each customer when the super cash expires from customer account.
These guys don't even have a helpline number or email id on the app and the help section only shows invalid user id despite my verified login status

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