Mobikwik — user id disabled after depositing money

I deposited money into mobikwik account, however after one transaction, user id got disabled. Unable to login now, and the money got stuck as well. No customer care number given for emergency issues. No reply to emails as well.
No professional intimation of how to resolve the issue. Causing a lot of problems for users.
Email id - [protected]@gmail.com
[protected]@gmail.com
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I have recharged in this BSNL no [protected] for validity extension Rs136
Transaction I'd- WAL[protected] Transaction Date Mar 8, 2019 (Friday) it show recharge successfully and amount debited but I haven't got recharge in my mobile no.. And no validity extension.
I want refund my money.
I deposited 3000/- on 26th ajn .i ahd used 500/-
balance must be 2500/- but it shows zero
i hv written several mails but no HELP
i hv two tickets 10572656, 10596537
no response

my tel number [protected]

my email [protected]@yahoo.com
I have booked ticket in mobikwik app 10 days before. but the particular tickets are not booked. but my amonut was debited from my credit card. still not received my amount of Rs.(1410+[protected]/-...
I am having 10000 in my mobiqwick wellet. When i am trying recharge/pay, it is giveng " Something went wrong try again". I dont know what happen to my wallet. Please resolve this issue as early as possible. My money almost blocked in wallet. Please resolve my issue fastly

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