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Mobikwik — Transaction failed adding money to MobiKwik wallet

I've made a transaction of Rs.8661.92 at OneMobiKwikSystemPLtd Gur On[protected], but the transaction has failed and money was deducted from the bank account, tried to contact the customer service but no response.
My phone number [protected]
Email ID ijas.[protected]@gmail.com
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    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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