Mobikwik — Paid water bill using this stupid site. Water Bill Not Yet Credited, It came added up in the next bill

Address:Bangalore, Karnataka, 560076

Hi,

I paid my water bill, using this site on Feb. It did not get credited to the water board. The people are not reachable at all. The bill which I paid came added in the March month Bill.
I also logged a complaint to Mobikwik.
The site does not have any customer support no. I also paid the BESCOM ebill of March month. I am afraid that will also not get updated.
Please help anyone

Bangalore Water Board
S-308821
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Sir mene mobikwik. Recharge karwaya Tha lekin paise deduct hoge lekin recharge nhi hua. ab me Kya kru?

Added money to mobikwik wallet. Then I could not do any transection. Only show me your account has been blocked because pin verification limit has been reached. & I couldn't change my password.complain id #6316378.wallet password has been blocked on 07/04/2017

Please justify me that how's my account disable. I have already transferred Rs 500 in April 2017 and at that time no message and information given me. Already a payment done by me at that time also.

So please send my full account detail on my mail id [protected]@rediffmail.com with revert of my remain amount as soon as possible.

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