Mobile E Mart — Mobile combo display lava z91

Address:F1, 21A,Moti Nagar West Akshardham Mandir Road Chitrakoot, Vaishali Nagar, Jaipur, Rajasthan 302021

[protected] order id...

I ordered a new pair of mobile combo display of lava z91 on 4th of june 2020. When i checked my product after 2 days the product was still showing as pending but not shipped. When i tried to contact the company they were not attending the call. I called many times still they were not responding and they didn't call back. After 2 months my product was delivered and i got the message. It took too much time to get delivered. I didn't knew that product will reach to me, so i bought a new product. There was no option for returning the product so when i got the product on that day i returned the product. It's been over 2 weeks i returned the my product and i reported about this case, still no action was taken for my complaint, also wrote a complaint and mailed to their respective company. They replied about asking my order id and i gave them but still the money that i spent on my product was not yet returned to my account. So please, i hope you will find this complaint, take necessary actions and find out problems of every customer's.
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Mobile E Mart customer support has been notified about the posted complaint.
Sep 23, 2020
Updated by jackson joy
[protected] order id...
This is the third time I was reporting the same complaint and still no action was taken.
I ordered a new pair of mobile combo display of lava z91 rs.1500 on 4th of june 2020. When i checked my product after 2 days the product was still showing as pending but not shipped. When i tried to contact the company they were not attending the call. I called many times still they were not responding and they didn't call back. After 2 months my product was delivered and i got the message. It took too much time to get delivered. I didn't knew that product will reach to me, so i bought a new product. There was no option for returning the product so when i got the product on that day i returned the product. It's been over 2 weeks i returned the my product and i reported about this case, still no action was taken for my complaint, also wrote a complaint and mailed to their respective company. They replied about asking my order id and i gave them but still the money that i spent on my product was not yet returned to my account. So please, i hope you will find this complaint, take necessary actions and find out problems of every customer's.
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This is the 4 th time.
[protected] order id
I have reported many times still not responding so please it's a request.
I ordered a new pair of mobile combo display of lava z91 on 4th of june 2020. when i checked my product after 2 days the product was still showing as pending but not shipped. when i tried to contact the company they were not attending the call. i called many times still they were not responding and they didn't call back. after 2 months my product was delivered and i got the message. it took too much time to get delivered. i didn't knew that product will reach to me, so i bought a new product. there was no option for returning the product so when i got the product on that day i returned the product. it's been over 2 weeks i returned the my product and i reported about this case, still no action was taken for my complaint, also wrote a complaint and mailed to their respective company. they replied about asking my order id and i gave them but still the money that i spent on my product was not yet returned to my account. so please, i hope you will find this complaint, take necessary actions and find out problems of every customer's.
I ordered a new pair of mobile combo display of lava z91 on 4th of june 2020. When i checked my product after 2 days the product was still showing as pending but not shipped. When i tried to contact the company they were not attending the call. I called many times still they were not responding and they didn't call back. After 2 months my product was delivered and i got the message. It took too much time to get delivered. I didn't knew that product will reach to me, so i bought a new product. There was no option for returning the product so when i got the product on that day i returned the product. It's been over 2 weeks i returned the my product and i reported about this case, still no action was taken for my complaint, also wrote a complaint and mailed to their respective company. They replied about asking my order id and i gave them but still the money that i spent on my product was not yet returned to my account. So please, i hope you will find this complaint, take necessary actions and find out problems of every customer's.

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    Mobile E Mart Phone
    +91 72 2185 6099
    +91 78 7785 6588
    Mobile E Mart Address
    F1, 21A, Moti Nagar West, Akshardham Mandir Road, Chitrakoot, Vaishali Nagar, Jaipur, Rajasthan, India - 302021
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