Nokia Handset Asha 300 — SERVICE AFTER SALE

Address:North 24 Parganas, West Bengal

ON16/02/2012 I PURCHASED NOKIA HANDSETASHA 300 FROM AM MOBILE TELECOM PVT.LTD.ON 03/10/2012 THE TOUCH SCREEN STOPPED WORKING THERE WAS NOT APPEARANT DAMAGE.
MY SET WAS UNDER WARRENTY SO I WENT TO NOKIA CARE SATYA TELECARE 229,CHITTARANJAN AVENUE,KOLKATA
THEY ASKED FOR RS.1655 AS LIQUID DAMAGE IS NOT COVERED UNDER WARRANTY HOW HE HAS ARRIVED TO LIQUID DAMAGE WAS UNKNOWN TO ME. THEY GAVE ONE MONTH'S WARRENTY.
AGAIN ON 20/11/2012 THE SAME PROBLEM REOCCURED AND SAME OLD STATEMENT OF LIQUID DAMAGE IS BEING USED AGAIN CHARGES -AGAIN OF RS 1655 AS ONE MONTH GOT OVER ON 03/11/2012.
I CAME BACK WITHOUT GETTING MY SET REPAIRED.
I DO NOT KNOW HOW TO SORT OUT THIS PROBLEM I CAN NOT KEEP ON PAYING RS 1655 EVERY MONTH AS THERE IS NO GURANTEE THAT IT WILL NOT HAPPEN AGAIN.
i HAD BEEN A DIE HARD NOKIA SUPPORTER BEFORE THIS INCIDENCE BUT NOW MY OPINION HAS CHANGED.
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Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

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