Bharti Airtel - SIM Card — Getting excess charges

 
9 Reviews
Mumbai, Maharashtra, India
 NIlesh2290
I have purchased 2 sim cards from Airtel- Post paid sim cards. I have been charged the extra amount - 183 RS. When i called Airtel customer care but no respoonse so i decided to portable my service provider to IDEA. When i have requested for portability, i got call fvrom Airtel customer care. The execuitive said thatif you stoped the portability, i will refund your amount so i have stopped the portability. He said that it will be deducted from your next bill and the amount willl reflect in your Dsicount amount.. When i have checked in my next bill nothing deducted so i called again.The Customer Care Executive(CCE) lodhed my complaint and ask me to deduct the refundable amount in the bill and pay rest amount which i did. I tought that issue is resolved but i got shocked when my next bill came. The amount which CCE ask me NOT to pay , reflected in the bill stating that pending payment. Again i have called CCE and he said it will be deducted in next bill but the money is getting increased in the evey month.

I dont know what to do but this is ridiculas and annoyed. Its really difficult to call the customer care every time for such an issue.

My mobile no is [protected].
Complaint comments  8 Comments     Updated: Share0Tweet0

Comments

bharti airttel — sim

sir,
iam kabir iam in 10th standard sir i used to live in hostel and that time i hve purchased acell and and one of my senior got extra sim so he give me one .now he has passed from the schooll and me too ..and i dont know where is he now.i was using that number ([protected])approax from 2 years one of my frnds asked 4 cell phone and however cell get switch off and then ask for pin code? he enterd wrong then after 3 times it asked puk..then he call me from another cell to know puk code i gave him but still no correction...so he bring to me and when i enter the puck it accepted and when i enter the pin its also accepted then suddenly it shown that ur sim is rejected ..now sir tell me one thing that ist my fault ..here is the puck code =98114320 and pin code was 11565 and still it was rejected.. u confirm them...sir i was using that sim from last 2 years ...the day it was rejected was 5 nov,07 was teacher day..approax 8 or 9 of morning..and i get recharge of 60 rupees same day u can also confirm that ..sir now they r saying bring sim papers how can i bring ..if i hve nt given we were in hostel and iam giving my adress proof to get new sim of same number ..but they r asking 4 paper..the fault was there but stilll....so i hope u will not dispoint me

i will wait for positive result from you ..ur the only hope i can c...

Bharti Airtel Ltd. — Excess Charge

Rs. 25/- excess charged under Other SMS from my mobile no. [protected], which does not pertaining to me. Please reverse it.
Regards,
Satyendra Prakash Parashar
[protected]
[protected]@rrpl.net
Abey Chutiye Document toh denna he padega...nahi toh paata kaise chalega "You are the right person or not ???"
Right !!!

Bharti Airtel — AMOUNT DEDUCTED BUT BILL NOT UPDATED

THIS IS SASIDHAR MY AIRTEL POSTPAID NO:[protected]. I PAID MY MOBILE BILL ON 07/06/2010 ONLINE THROUGH 'EASYPAY' USING IOB-DEBIT CARD. THE AMOUNT(330.90) WAS DEDUCTED IN MY ACCOUNT IN THE FAVOUR OF "BHARTI AIRTEL" , BUT THE BILL AMOUNT WASN'T COME TO NILL ,IT REMAINS SAME TILL NOW.

Bharti Airtel — sim card

Dear concern person
This is to inform u that my cell no.[protected] has been discontinued by you. The reason provided by you was that our verification form was not submitted by us although we submitted all required thing.
Plz look into the matter n try to sort it out. Mr sunil bharti i m very old user of airtel n using it from last 6 years n hardy faced any problem. But this compelled me to come here.
Namaste Nilesh,

Further to our discussion dated 11 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Nilesh,

We would like to inform you that your concern listed 11 April 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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    Bharti Airtel - SIM Card - Getting excess charges