Prepaid Mobile - Reliance Mobile — Loss of talk time without intimation
Mobile number is [protected] , Reliance GSM Jaspreet Singh . This prepaid number has lost close to Rs 400 immediately after rechrging the prepaid account at varoius intervals during the last 5 days . GRPS is in active , we have tried more than 100 times to call center but no responce .
I persume that this is not means of generating more revenue, i have had numerous experience with reliance network where account was deducted and later refunded on calling the call center. you can checkthe history of refunds that i have recieved over the last one year.
Previously they were courteous enougn to atleast inform that there has been a deduction, but now there is not even any information on what has happened nor any means to talk to your customer center and know what has happened.
i would just like to say there is more dignity in begging that doing this kind of malpractice. I would like to know what is happening. they are answerable.
This is totally un acceptable, I would like to see their professionalism that they are shamelessly preaching on media.
I had been having a tough time i am a frequest traveller these incidents have caused great in convenience to me.
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