[Resolved] Reliance GSM And Paytm Online Recharge Company — Recharge did not go through even money got deduted form my bank account. | |||
Hi Team, I made a transaction online for a balance top up in my reliance GSM mobile account as per details below: Your Order Summary Order Number:[protected] Order Date: 05 August 2013 12:08 S.No. Description Status Amount (Rs.) 1 Recharge of Rs.86 for Reliance GSM mobile number [protected] SUCCESS 86 Net Payment Received Rs. 86 Payment Mode: Rs.86 paid by ATM (CITI | ). Your bank reference number is 304550 Order status displays success but recharge did not go through even money got deducted from my account. I emailed PayTM care team, they told me to ask to reliance care, I have called them more than 8 times since yesterday and today but CC executive are dropping my call saying that their systems are upgrading or having some technical issue so unable to get information on this recharge or unable take my complaint. Therefore I am submitting my complaint here. Looking forward to your help in this matter. Kind regards, Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 34 Comments | |||
Comments
my no is [protected] and i wa recharged my no many times bt it does nt recharged plz help me out plz
Reliance Mobile — made internet payment but no recharge
I have made internet payment on 19.11.10 for Rs.225 via ICICI BANK detials BIL/[protected]/BILL JUNCTION PAYMEN/L7.But I didnt recieve any recharge ... Pls see into the matter and oblige.
My email is : [protected]@yahoo.com . Would appreciate a line from you as to what i should do now
Regards
aloke dey
Hi Aloke Dey,
We have made note of your email ID.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
We have made note of your email ID.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
Reliance — Mobile Recharged but not get money
Hi,I have recharged my mobile[protected] of rupees 85/- dated on
28/febrary/2011 time- at about 13:15 Hrs. (near about time) but could not receive the amount yet.
But when i contacted to customer care then these people told me that we don't have any recharge facility of 85/- rupees then, i told them to considerd this amount into 50+30 rupees on the place of 85/- rupees. Then these people declined for this.
Now I am in trouble because of these people on this.
Kindly look into this matter........
--
Reagrds
Shalini
[protected]
Reliance — Payment Successful but not recharged
have done recharge at 03rd April 11:38 PM for Rs.52 INR ....but still i am not getting that money in my mobile but the amount debited from my account. pls credit my amount in my moblie or in my account pls sir do it fast.My Mobile No:[protected]
Reliance GSM — recharge not issued
hello..sir i am manvendra singh..owner of the mobile no [protected]....sir i have recharged..with 17 rs on 3 october...as i have called on 151515....and got a offer for me only....that is..recg with 17 rs and call ne std no for 35 paisa per min for first 200 min.....then 40 p...but when i recg with 17 rs....i got .01 balance...as any normal tariff or stv fetches.......the balance when recg...when i try to take the advantage of the stv..by calling a std no nothing happened the call rates where the original,,....when i tried to clear this issues with the...customer care they were not at all responsible...n co-operative.....sir plz lokk into this...matter this type..of things often happen...but this time i am complaining..
this is my email..plz.....let me notify....[protected]@gmail.com
Reliance is a biggest fraud. first they had deducted rs. 15 from my no. for some flash msg they are sending without my wish.when i complained them they told that they cant stop this nd continued deducting my money.when i complained again they just block my reach to customer care.now they again deducted rs. 30 from my no. by subscribing some pack by themselves.i m so much harassed by this . plz help me i want to take hard action against them
my no. is [protected] plz help me to tackle harassment caused by this fraud company.
this company...do this tyoe of things now and then and with everyone...
Reliance GSM — No Recharge
Dear Sir/MadamToday I Recharge my Relience GSM no- [protected] by recharge it now site.
Ref no -IG71638472. Recharge unsuccess but money deduct my A/C. SBI net banking.
So please see my problem and take actoin.
thank you
Regard
Anand Shankar
[protected] , [protected]
reliance online recharge — recharge
i have recharged rs,150 on my mobile no [protected] through internet banking. amount has been deducted from my account . but recharge is not successful. please guide me on my email id [protected]@yahoomail.com i have been contacted to customer care but they didnot help me
Dear Nitin,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have checked with the operator and they have confirmed that the recharge has been successfully delivered. We request you to kindly contact Reliance GSM Customer Care to confirm the status of your recharge.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have checked with the operator and they have confirmed that the recharge has been successfully delivered. We request you to kindly contact Reliance GSM Customer Care to confirm the status of your recharge.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Amount of Rs. 20 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.
You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Amount of Rs. 20 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.
You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
Paytm — replacement of the product
i have ordered a specs on 9th may and the product is been delivered on 16th may.when seal is opened for taking the product it seen to be broken and i have to replace it and have to order the same
Paytm — Customer care is not responding on given number
They are not responding on given contact number and not resolving the issues in time and not considering the customer problem.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
20035
Pending
0
Resolved
1738
+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
Reliance GSM Mobile — Not receive money after recharge
Respected Sir,MY mobile number is [protected]. On evening of 8 Feb 2010 the recorded call is come from reliance in which they say if you recharged with Rs 101 they will give talk time of Rs 140.So today(11 Feb 2010) at 10:15 A.M. I recharged my mobile by Rs 101. Message of Recharged was come on mobile but they did not give the single rupee on my mobile. I complained for this on reliance customer care but they say you recharged wrong. No plan of this type is here in reliance and they did not write my complain and cut the phone. Again after 2 hour(i.e 11:32 A.M. on 11 Feb 2010) call from[protected] come on my mobile with same offer. I called again to the customer care but again they cut the call by saying no plan of this type.
So sir what can I do now. My Rs 101 is gone. Please help me.
With Regards
Suresh Sati
[protected]
[protected]