[Resolved]  Vodafone Customer Services — abusive language,Harssement

Address:

Mumbai City, Maharashtra

Dear sir / Madam,

This is to bring to your notice that I (shobha vij ) residing in navi-mumbai......after paying the pending amount to vodafone store
at kharghar......there employees who come to extract the amt from the customer "s dept
at my residence.....these guys are rogues.without any ID proofs.
they say they are come from vodafone Andheri office bt the lady who spoke to me... was Vashali from vodafone dept of who uses bad language like Randie , &very very bad language,etc......these languages are used by cheap mogers nt from decent organisation.vodafone domestic call center shud have decent employees...
they should first "remember customer is al ways rite" when they pay they bills on time.
the delay of the payment was my brother who was admitted in Bombay hospital fr the past 4 mths...where we had spent almost 4 lacs fr his treatment....after that in month of oct 2012 he is nt there between us now.......
due this problem we had submitted the revenlent docs &fr delay of the vodafone bills......the amt=3850
The kharghar dept had given us grace period to pay the bills& we paid the bill too.
Now after the payment of 3000 rs was paid at vodafone gallery.since its a billing no -[protected] the rest balance amt
of 850 rs will carried to the next bill.
.There was gud services from the kharghar branch.
I own this no fr past 5-9 yrs.....bt when the issue was solved from the both the ends then why did this customer services employee call me &speak so rudly without any update information.???
its was so disgusting fr lecture like me to hear such bad words used by the vodafone customer serives

I wud be oblige that this lady Vashali to removed from all her holding authorities on immediate affect frm this company.
if no action taken by due course of time.......then i guess this isnt the rite door I knocked as Indian citizen..
looking forward fr a quick anticipation from ur end.
Thanking you,
Regards
shoba