[Resolved] Vodafone Gujarat Postpaid Mobile Connection — Not refunding the remaining deposit amount
I had opted for a postpaid mobile connection from Vodafone at Ahmedabad in August 2011 and once transferred to Bangalore, I got it disconnected in October 2012. At the time of taking the new connection, they had taken Rs. 500 of security deposit which was refundable at the time of disconnecting the services if I would use it for 6 or more months. As I had used it for almost 14 months, I was certainly eligible to get the security deposit amount back after settling down my last month's bill which was Rs. 248.
Even after reminding them for several times, I have just received their e-mails saying that I will get it withing 60 days. But, till date I haven't received my security deposit amount back. Never ever expected such a shameless behavior from Vodafone.
Complaint marked as Resolved
Got the refund after this complaint. Thanks.
Verified SupportVodafone India Customer Care's response May 06, 2013
Please share your current and alternate contact numbers here http://bit.ly/105EOtb so that we can assist you further.
Vodafone Customer Care.