Mobiwik — Refund issues

Address:

dimapur nagaland

I am complaining this because i have tried to contact the mobiwik customer service but they never answered my call.
so i have an issue regarding about the refund .
i have made a purchased by ZIP balance in Myntra store but i have cancelled as on the same day i ordered i.e., 12th of August 2022.
and i have paid the loan amount for which it was debited and the myntra has already initiated my refund but the refund is not processed.
i would be very grateful if the customer care service would reached out me .