Moglix — Boss chair

Address:

I have there email and customer care number which is ( 9555988544, [email protected])

I have order 2 boss chair on 5th of February 2021 . My order number is 3157813 . I have canceled my order on 14th February because they are not making my delivery on time and giving reasons like order has been dispatch and all but there was no update of my product in courier company, from two weeks I am calling there customer care regarding my refund but they are not giving it and saying it is under process . My cancellation request is under process from 2 weeks .
I have mail them max 20/30 times but they haven’t gave any response to my emails also
I have used my credit card for this, and I haven’t received my product yet now my bank will charge me the amount
Please I want my refund

I have attached some screenshot of my mails kindly look in too it

Thank you