[Resolved] Moglix — cancelled product money not refunded

 
1 Review
Bangalore, India
 Pavan Sadara on May 23, 2019
Hi,

I have cancelled order of wheelchair for handicapped people with order ID : 2570090.

Everytime product delivery date was changing.
I fed up with delivery dates and cancelled order.

Called customer services, first time ring next time onwards invalid number.
Sent email no response, refund amount 4499/-not a small amount to leave.

Please do respond and provide refund.

cancelled product money not refunded
Complaint marked as Resolved Jun 26, 2019

Complaint Status


[May 24, 2019] Moglix customer support has been notified about the posted complaint.
Verified Support
Moglix Customer Care's response, May 26, 2019
Dear Sir. We regret the inconvenience caused to you. We would like to inform you that refund against your order has already been done. Amount will be reflected in your account within 3-4 Business Days. Same information has been communicated through an email dated 24th May. We request you to check your mailbox.

In case of any further query, feel free to reach us at[protected] or mail us at [protected]@moglix.com.
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    Moglix - cancelled product money not refunded