[Resolved] Moglix — damaged product delivered

ajmpaulm

from Nadapuram, Kerala

Address:

Kozhikode, Kerala, 673603

I have purchased a jindal 1 hp oil filled borewell submersible pump with control panel costing rs.4200 ad the product i received is totally damaged, old with complete dust and not working also. I contacted their customer service number and no one picked up the phone. I'm attaching the photos of product herewith. Please do the needful. Order id: 2518259. Also i could not find service center of the manufacturer anywhere.

+5 photos

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May 4, 2019

Complaint marked as Resolved

Moglix customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2019

Moglix Customer Care's response Hi Sir. We regret the inconvenience caused to you. As per the telephonic conversation you had with our executive, we have arranged the reverse pickup of the product. We request you to check our email for more details.

In case of any further queries, feel free to get in touch with us at[protected] or mail us at [protected]@moglix.com