[Resolved]  Moglix — moglix return rejected for poor quality concern

Address:Adazan, 395009

Odered a tiffin box of topware premium quality but sent a poor quality product, named hunger box, when i used it 3days find that its start cracking, and leakage items from tiffin.., before 7 days ofter delivery on 13th jan2020. I raised return but rejection message, recived without reasion., its totally unprofessional decision by moglix.. We shouldn't go such platform again who don't take genuine customer concern seriously.. Moglix
Order no 2768166.
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Feb 20, 2020
Complaint marked as Resolved 
Moglix customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2020
Moglix Customer Care's response
Please accept our deepest apologies for any inconvenience caused to you.

We never want a Moglix experience to leave a bad taste in your mouth. We're always here to help and would greatly appreciate the opportunity to turn your negative experience into a positive one.

Unfortunately, In your case we won't be able to take the responsibility for the problem you found with the product (Topware Lock N Lock Steel Lunch Box With 4 Containers) as your request has already breached our 48 hours Return Policy (URL : https://www.moglix.com/faq/return-policy).

We appreciate your understanding in this matter.
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