[Resolved] Moglix — order #2920166/ product received wrong, refund takes long time | |
Hello consumer forum, I'm facing an issue with moglix online shopping merchant, as i've order a product wood cutter jigsaw cutting tools and they deliver different one. Ive already open a case with moglix team to return and refund my amount paid. Compliant number #471840 So far no response after 07/aug/2020, customer service phone numbers all time says busy, no email responses too, It's really disappointing customer service, kindly help me. Regards, Vimal Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Moglix customer support has been notified about the posted complaint. Verified Support Aug 11, 2020 Moglix Customer Care's response Hi Vimal. We regret the inconvenience caused to you. Reverse pickup has already been arranged and our logistics partner will get in touch with you in next 48-72 hours for the product pickup. Once the product reaches our warehouse, refund will be initiated. In case of any further concern, please mail us at [protected]@moglix.com
| |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
49%
Complaints
208
Pending
41
Resolved
91
View all 208 Moglix reviews & complaints
+91 81 3029 8423 [Whatsapp]
+91 95 5598 8544
D-188, Sector-10, Noida, Uttar Pradesh, India - 201301
View all Moglix contact information
Post your Comment