Moglix — order canceled but no refund

Address:	796005
Website:	www.moglix.com

I made an order with my online banking for an item (Cera ocean quarter/half turn cl217 wall mounted sink cock) costing rs 1101 on 5th feb @ 22:28. It was confirmed on the next day but not despatch even after 10 days. Then, out of frustration i canceled the order with the expectation that my money will be refunded back to my bank account within a week or so. But no refund or even a single msg or information is to be heard from moglix.
I have done online shopping in different shopping sites, but never have i experienced as with moglix.