[Resolved] Moglix — payment deducted from my account but moglix showing payment failed | |||||
I purchased a fair deluxe 360 degree easy magic floor cleaning mop, on moglix for rs 550. I paid using google pay. Payment is deducted from my bank account. However moglix is showing payment failed against my order. There is no option for raising complaint on website. I have attached screenshots of payment confirmation on google pay and the order status on moglix. Was this information helpful? | |||||
Jan 4, 2019 Complaint marked as Resolved Moglix customer support has been notified about the posted complaint. Verified Support Dec 04, 2018 Moglix Customer Care's response Hi Ashish. We have escalated the issue to our concerned team. Kindly allow us 12 hours to provide you with the resolution. Also, in order to raise the complaint, you can use the customer care telephone number/email id/chat option which are shown on our website.
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 1 Comment | |||||
Comments
Hi, on 13, Jan, 2019 I have purchased a spanner set of 12 from moglix.com the product I received is totally waste of money they said that the spanners are of chrome vanadium but they are of very bad quality even some of them are rusted kindly help me in returning those spanners.
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